Frequently Asked Questions

What kind of products do you carry?

We focus on practical lawn and garden cutting tools for everyday yard care, including loppers, pruning shears, and pruning saws. Our selection is designed for trimming branches, shaping shrubs, maintaining plants, and handling larger pruning jobs.

Where are you located?

Green Acres Lawn Care is based in Norman, Oklahoma, at:

3813 Kilby Ave
Norman, Oklahoma 73072
United States

You can also reach us at 405-837-8340 or contact@greenacreslawncare.com.

Do you ship internationally?

Not at this time. We currently ship within the United States only.

How long will my order take to arrive?

Orders are typically processed within 1–2 business days. Once shipped, standard delivery generally takes around 5–6 business days, depending on your location and the carrier. Delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.

Is shipping free?

Yes. We offer free standard shipping on orders of $50 or more. Orders below $50 may have a shipping charge, which will be displayed at checkout.

What's your return policy?

We accept eligible returns within 30 days of delivery. Items should be unused and returned in their original condition, with original packaging and accessories where applicable.

If you receive a damaged, defective, or incorrect item, contact us and we'll work with you on the return. For preference-based returns, such as simply changing your mind, the customer is responsible for return shipping.

Do you offer exchanges?

Yes. Exchanges may be available depending on product availability. Contact us at contact@greenacreslawncare.com with your order number, the product you'd like to exchange, and the reason for the request, and we'll help you with the next steps.

What payment methods do you accept?

We accept major debit and credit cards and other secure payment options displayed during checkout. Available payment methods may vary depending on your checkout configuration.

What's the difference between loppers, pruning shears, and pruning saws?

Each tool is designed for a different type of cutting job.

Pruning shears are ideal for smaller stems, branches, flowers, and detailed plant maintenance. Loppers provide longer handles and greater leverage for cutting larger branches. Pruning saws are designed for branches that are too large or tough for standard shears and loppers.

Choosing the right tool depends mainly on the size and type of growth you're cutting.

Can I modify or cancel my order after placing it?

Because we begin processing orders quickly, contact us as soon as possible at contact@greenacreslawncare.com or 405-837-8340 if you need to make a change or request a cancellation.

We'll do our best to accommodate your request before the order ships, but changes or cancellations cannot always be guaranteed once processing has begun.

Are Green Acres tools suitable for professional use?

Our tools are selected with real-world yard maintenance in mind and can be useful for homeowners, gardeners, landscapers, and other outdoor professionals.

Always choose the tool appropriate for the branch size and cutting task, and follow safe-use practices when working with pruning equipment.

How can I contact Green Acres Lawn Care?

We're happy to help with questions about products, orders, shipping, returns, or general support.

Green Acres Lawn Care
3813 Kilby Ave
Norman, Oklahoma 73072
United States

Phone: 405-837-8340
Email: contact@greenacreslawncare.com